Privacy Policy

Threat Zero Cyber, LLC ("TZC," "we," "us," or "our") operates the website threatzerocyber.com and provides cybersecurity compliance consulting services including CMMC, FedRAMP, NIST, and related framework assessments. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

1. Information We Collect

Information You Provide

• Contact information: Name, email address, phone number, organization name, and job title when you submit our contact form or request a consultation.
• Assessment data: Information provided during compliance assessments, including organizational details, technical environment descriptions, and security posture data.
• Communications: Content of emails, messages, and other communications you send to us.

Information Collected Automatically

• Usage data: Pages visited, time spent on pages, referring URLs, and navigation patterns.
• Device information: Browser type, operating system, IP address, and device identifiers.
• Analytics data: Aggregated and anonymized website performance metrics.

2. How We Use Your Information

• To respond to inquiries and provide requested services.
• To perform compliance assessments, gap analyses, and deliver reports.
• To communicate about your engagement, including project updates and deliverables.
• To send relevant information about cybersecurity compliance developments, with your consent.
• To improve our website, services, and user experience.
• To comply with legal obligations and enforce our terms.

3. SMS/Text Messaging

If you opt in to receive SMS or text messages from Threat Zero Cyber, LLC, the following applies:

• We may send you text messages regarding appointment reminders, service updates, compliance deadlines, and other communications related to our services.
• Consent is not a condition of purchase. You are not required to consent to receive text messages as a condition of purchasing any goods or services.
• Message frequency: Message frequency varies based on your engagement and preferences.
• Message and data rates may apply. Standard messaging and data rates from your carrier may apply to messages sent or received.
• Opt-out: You may opt out of text messages at any time by replying STOP to any message. After opting out, you will receive a confirmation message and no further texts will be sent unless you re-subscribe.
• Help: Reply HELP for assistance or contact us at richard@threatzerocyber.com.
• We do not sell, rent, or share your phone number or SMS opt-in data with third parties or affiliates for marketing purposes.
• Your opt-in consent and phone number data will not be shared with any third parties except as required to deliver SMS messages (e.g., our messaging platform provider, Twilio).

4. Email Communications

If you subscribe to our email communications or submit a contact form, we may send you:

• Responses to your inquiries.
• Compliance industry updates and insights.
• Information about our services and tools.

You may unsubscribe from marketing emails at any time using the unsubscribe link provided in each email.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

• Ensure the website functions properly.
• Analyze website traffic and usage patterns.
• Remember your preferences.

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

6. Third-Party Services

We may use the following third-party services that collect or process data on our behalf:

• Netlify: Website hosting and form submissions.
• Twilio: SMS/text messaging delivery.
• Atlassian Confluence: Secure document management for client engagements.
• Analytics providers: Anonymized website usage analytics.

Each third-party service operates under its own privacy policy. We encourage you to review their policies.

7. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information. As a cybersecurity compliance firm, we practice what we preach — your data security is fundamental to our business. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Assessment-related data is retained in accordance with applicable regulatory requirements and client agreements.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of marketing communications.
• Opt out of SMS messages by replying STOP.

To exercise any of these rights, contact us at richard@threatzerocyber.com.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website and services after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Threat Zero Cyber, LLC
101 Rainbow Dr. #14484
Livingston, TX 77399
richard@threatzerocyber.com